Privacy Policy

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (e.g., credit card details)
• Business information, such as company name or position

1.2 Non-Personal Information

We may also collect non-identifiable information, such as:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and tracking technologies

1.3 Sensitive Information

We do not intentionally collect sensitive personal information unless it is necessary for the services we provide and with your explicit consent.

We use the information we collect for purposes including, but not limited to:

• Providing graphic design and IT solutions
• Processing payments and managing transactions
• Communicating with you regarding inquiries, projects, and updates
• Customizing and improving our services and website
• Ensuring compliance with legal and regulatory requirements
• Marketing and promotional activities (with your consent)

We do not sell or rent your personal information. However, we may share your data with:

• Third-party service providers, such as payment processors or hosting platforms, for operational purposes
• Legal or regulatory authorities when required by law
• Business partners or affiliates with your consent

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Our website uses cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Support targeted advertising

You can manage your cookie preferences through your browser settings.

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

You have the right to:

• Access the personal information we hold about you
• Request corrections to your personal data
• Withdraw consent for marketing communications

Request deletion of your personal information (subject to legal obligations)

If you access our services from outside Australia, please be aware that your data may be transferred to and processed in Australia or other countries where we operate.

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

This Privacy Policy ensures compliance with regulations such as the Australian Privacy Act 1988 and aligns with global standards like the General Data Protection Regulation (GDPR) for international clients.

For questions or concerns regarding this Privacy Policy, please contact us at:
Infolex Design & IT Solutions
Email: info@infolex.com.au
Phone: +61 435 405 824
Web: www.infolex.com.au